Privacy Policy

At Harvestnova, we are committed to protecting the privacy and security of the personal information of our users and customers. This Privacy Policy describes how we collect, use, share, and protect your information when you interact with our website, request coffee samples, quotes, or information regarding export logistics. By using our services, you agree to the practices described in this policy.

Data Collection

We collect personal information that you provide to us voluntarily when expressing interest in obtaining information about our products, such as coffee samples, wholesale quotes, or export logistics. This information includes, but is not limited to:

Full name
Company name
Email address
Phone number
Country of destination

We do not collect sensitive information, such as financial or health data, unless it is strictly necessary to process a specific transaction, in which case you will be explicitly informed.

Additionally, we may automatically collect non-personal data through our website, such as your IP address, browser type, pages visited, and time spent on the site, to improve the functionality and performance of the site.

Use of Information

We use the collected information exclusively for legitimate business purposes related to our mission of connecting producers with global roasters. Specifically:

To process and send coffee samples.
To provide accurate wholesale quotes and updates on export logistics.
To communicate with you regarding international trade operations, including order tracking and updates on product availability.
To improve our services, analyze trends, and optimize the user experience on our website.

Data Sharing and Protection

Harvestnova implements industry-standard security measures to protect your personal information against unauthorized access, alterations, disclosures, or destruction. These measures include data encryption, firewalls, and restricted access protocols.

We do not sell, trade, or transfer your personally identifiable information to third parties, except in the following limited cases:

To trusted partners who assist us in operating our website or conducting our business, such as shipping companies, export agents, or logistics service providers. These third parties are contractually obligated to maintain the confidentiality of the information and to use it only for the specified purposes.
When required by law, such as in response to a court order or government request.
In the event of a merger, acquisition, or sale of assets, where the information could be transferred as part of the business.

We strive to comply with applicable regulations, including the United States federal and state privacy laws, and international standards such as the General Data Protection Regulation (GDPR) for users in the European Union, if applicable.

Cookies and Similar Technologies

Our website uses cookies to enhance your browsing experience, remember preferences, and analyze site traffic through tools like Google Analytics. Cookies are small text files stored on your device.

Types of cookies we use:

Essential cookies: Necessary for the basic operation of the site.
Analytical cookies: To collect anonymous data about site usage and improve its performance.
Third-party cookies: Provided by services like Google Analytics for traffic analysis.

You can choose to disable cookies at any time through your browser settings. However, this could affect the functionality of certain parts of the site. For more information, please consult Google’s privacy policy at https://policies.google.com/privacy.

Your Rights

You have control over your personal information. Depending on your location, your rights may include:

Access: Request a copy of the personal data we hold about you.
Rectification: Correct any inaccurate or incomplete information.
Deletion: Request the deletion of your data from our records (subject to legal retention obligations).
Objection: Object to the processing of your data for certain purposes.
Portability: Receive your data in a structured and transferable format.

To exercise these rights, contact us at: info@harvestnovanic.com. We will respond to your request within a reasonable time frame, generally within 30 days.

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any modifications will be posted on this page with the date of the last update. We recommend reviewing this policy regularly.

Contact

If you have questions or concerns about this Privacy Policy or the handling of your information, please contact us at:

Email: info@harvestnovanic.com

Phone: +1 786-229-1118 | +505-8838-8838

By using our website and services, you confirm that you have read and understood this Privacy Policy and accept its terms.